
Loc Dang 1 Mar 2025
Guide to Negotiating with Insurance Companies in Texas
After an accident, one of the most difficult situations is negotiating with insurance companies. Even if you think the insurance company will help you, you should be aware that their priority is usually to pay as little as possible. If you don’t know how to respond to their strategies, you could end up accepting an unfair offer or, worse yet, not receiving any payment at all.
That’s why it’s essential to know how to deal with insurance companies and learn some tricks to deal with insurers without making mistakes that can cost you thousands of dollars. In this guide from Abogado Dang – Accident Lawyers, we explain step by step how to get a better insurance offer, what to do before talking to the insurer and how to protect your rights during the negotiation process.
Remember, you deserve justice for an accident that was not your fault. Your immigration status doesn’t matter and don’t let the insurance companies intimidate you. Call us today and schedule your free and confidential consultation Call Attorney Dang to give the insurance companies a BANG!
Why is negotiation with insurance companies important?
Negotiating with insurance companies is key after a car accident. These companies usually want to pay as little as possible, so they don’t always offer the right amount from the start. If you don’t know how to negotiate with insurance companies, you could end up receiving less compensation than you really deserve.
Knowing how to get a better insurance deal can make all the difference in your recovery after an accident, so it’s critical to have tools that allow you to develop strategies.
Some reasons why negotiating with insurance companies is important:
- Protect your rights: Insurance companies don’t always explain all of your options. Knowing your rights will help you avoid accepting an unfair offer.
- Adjusting your compensation: A good claims process and negotiation with insurers can help you cover all damages, from medical expenses to loss of income.
- Avoid scams: Many companies try to close the case quickly with low offers. Knowing how to deal with insurance companies helps you identify these strategies.
- Seek a fair settlement: You don’t have to accept the first offer. With the best insurance negotiation strategies, you can get a better deal.
How to talk to an insurance company: what you should know about them
If you have to talk to an insurance company after an accident, be prepared. They are usually not on your side. To a large extent, their main goal is to protect their interests.
Although the reality is often different, many people trust that their insurance company will act fairly. To have an advantage on your side, we recommend that you keep in mind that these companies can use different strategies to minimize their payments, even if that means leaving you with medical debts, unrepaired damages or without compensation for your suffering.
To avoid falling for their tactics, keep the following in mind:
They may try to evade payment
Insurance companies have a team of adjusters and attorneys, who can often work to find reasons to deny or reduce your compensation. Some of their tactics include:
- Lowball offers: Offering quick cash to settle the case before you find out how much you’re actually owed.
- Delaying the process: They use excuses and delays to make you desperate and accept any amount.
- Denial without clear explanation: They claim that they do not cover certain damages without giving you specific details.
- Blame you: They try to make you partially or fully responsible for the accident so they can pay less or nothing.
They could use their resources against you
From the very beginning, everything you say or do can be analyzed to reduce your claim payment. Some of their strategies include:
- Recording your calls: Everything you say can be used against you. A simple “I’m fine” could be interpreted as meaning that you have no serious injuries.
- Investigate your history: They will review your medical and legal past to find anything that will help them deny your claim.
- Monitoring you on social media: Posts about your daily life can be used to argue that you are not as hurt as you claim.
- Manipulating your statements: They may ask you tricky questions to get you to say something that will later affect your case.
That’s why it’s key to know how to deal with insurance companies and act with caution. Never make statements without first seeking advice. Talking to an accident attorney can protect you from these tactics and ensure a fair negotiation.
So how do you negotiate with insurance companies?
You don’t have to face this battle alone. An accident attorney can handle the entire negotiation process with the insurance company, to prevent you from being deceived or pressured.
Insurance companies tend to act very differently when lawyers are involved, as they know that they know the law, the manipulation tactics and the strategies to achieve a better insurance offer.
An expert lawyer can do it for you
If you don’t know how to negotiate with insurance companies, a car accident lawyer can be your best ally. He or she will protect you and make sure you get every penny you’re owed. Typically, the tasks performed by an accident lawyer include:
Negotiate on your behalf: They will take care of the entire process and ensure that the insurer pressures you to accept less money.
Adjust your compensation: A lawyer knows what damages you can claim and how to prove them to get the maximum amount possible.
No Fees Unless You Win: You don’t need to pay upfront. Accident attorneys work on a contingency fee basis, which means they only get paid if you win your case.
Protect yourself: having or not having papers does NOT affect your right to receive compensation. The law protects you, regardless of your immigration status. A lawyer will defend you and prevent the insurance company from using your status as an excuse to pay you less.
Protects you from mistakes: A simple comment to the insurance company can affect your case. A lawyer will make sure you don’t fall into their traps.
You can take the case to trial if necessary: If the insurance company refuses to pay what is fair, a lawyer can sue them and take the case to court. Many times, just the threat of a trial causes the insurance company to increase its offer.
The important thing before making claims and negotiating with insurance companies
Before you start any claim and negotiation with insurance companies, you should know that a mistake can cost you thousands of dollars. Companies can take advantage of any word, action or signature that allows them to pay less.
To protect your right to fair compensation, follow these golden rules. Ignoring just one of them could be the difference between receiving the money you need or being left with medical debt, no car, and no financial support.
Don’t talk to their agents without first talking to a lawyer.
When the insurance company contacts you, its agent will seem friendly, concerned about your well-being and ready to “help” you. Don’t fall into this trap.
These agents may be trained to manipulate your words into saying something that they will later use against you. Anything you say may be recorded and taken out of context to reduce or deny your compensation.
- Example: If you say “I didn’t see the other car,” they could use that to blame you for the accident and reduce your payment.
- Consequence: They could claim that you were responsible for the accident and deny your claim entirely.
- What to do: Keep your answers to a minimum and tell them you’ll only be speaking to a lawyer. An expert will know how to talk to an insurance company without jeopardizing your case.
Don’t accept any agreement
If the insurance company offers you quick cash, that’s a red flag. It means your case is worth much more.
Insurance companies offer low settlements at first, hoping that the victim will accept them without question. Their goal is to close the case as quickly as possible to save money.

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- Example: You are offered $5,000 when you could actually get $50,000 or more.
- Consequence: Once you agree, you can’t ask for more money, even if you find out your injuries are more serious than you thought.
- What to do: Consult with an attorney before accepting any offer. He or she will know if the amount is fair or if you can negotiate for more.
Don’t sign anything
Insurance companies may send you documents to sign with terms that seem normal, but can actually take away important rights from you.
Many of these documents include clauses that limit the amount you can claim or even make you waive future compensation.
- Example: A document authorizing the insurer to review your medical history may allow them to look for prior illnesses to argue that your injury was not caused by the accident.
- Consequence: They can use your history to deny your claim or reduce payment and argue that you already had a previous condition.
- What to do: Before you sign any paperwork, have a lawyer review it. He or she will know if there are any hidden traps and will protect you from signing anything that will affect your case.
Don’t say “I’m fine”
This is one of the most common traps. The insurer asks how you are, hoping that you will respond “I’m fine” or “it’s not that serious. ”
Even if you say it out of politeness or because you don’t feel pain yet, they will use it against you to say that you don’t need compensation.
- Example: You accept that you feel fine, but days later you begin to feel pain in your neck and back.
- Consequence: The insurance company may argue that your injuries are not serious or were caused by something else and deny your claim.
- What to do: Instead of saying “I’m fine,” respond with something neutral like “I’m still being evaluated for my health status.” Most importantly, see a doctor as soon as possible to document any injuries.
Negotiating with an insurance company is not easy, but with the right information you can avoid making costly mistakes. If you follow these rules and seek legal advice, you will have a better chance of getting the compensation you truly deserve.
Some tips for negotiating with insurance
If you decide to negotiate with the insurance company, you need to be prepared. It’s not enough to say that you deserve more money; you need proof, patience, and smart strategies.
Insurance companies are experienced in paying out as little as possible, but with these tips for negotiating with insurance companies, you can increase your chances of success.
Gather all possible evidence
The more evidence you have, the harder it will be for the insurer to deny your claim or give you a lowball offer.
- Accident photos and videos: Capture vehicle damage, injuries, and any relevant road signs.
- Police report: If there was an official report, get a copy as it can support your version of events.
- Medical records: Keep bills, prescriptions, and any documents that demonstrate the impact of the accident on your health.
- Witnesses: If someone saw the accident, get their details so they can support your version.
The more information you have, the stronger your negotiation with insurers will be.
Never accept the first offer
The insurance company’s first offer will always be lower than what you actually deserve. This is a common tactic to see if you’ll accept without question.
- Example: You are offered $3,000 for medical expenses, but then you find out that your treatment will cost $15,000.
- Consequence: If you accept, you will not be able to claim more money, even if the costs increase.
- What to do: Take a close look at the offer and compare it to your medical bills and other expenses before accepting.
Use real and justified figures
It’s not enough to say “I want more money.” If you really want a higher offer, you need to show why you deserve it.
- Make a list of all expenses: include medical care, rehabilitation, property damage, loss of income and any other economic impact.
- Consult with an attorney: an expert knows how to get a better insurance deal and what additional compensation you can demand.
Don’t be afraid to reject low offers
Insurance companies hope you’ll get desperate and accept any amount. But if the offer is unfair, you have the right to reject it and ask for a better one.
- Example: You are offered $8,000, but with a lawyer you discover that your case could be worth $50,000.
- What to do: Say the offer is insufficient and provide evidence to support a higher amount.
If the insurer refuses to negotiate, an attorney can pressure them with a lawsuit, often forcing them to improve their offer.
Be patient and persistent
The insurance company will try to delay the process so that you accept a low amount out of desperation. Don’t fall into this trap.
- Insist on fair compensation.
- Do not sign or accept anything without reviewing all the options.
- If you feel you are being ignored, seek legal help.
Negotiating with insurance companies requires strategy. If you follow these tips and have the right support, you will have a better chance of getting what you really deserve.
How to get a better insurance deal? With a team of expert lawyers
Negotiating with insurance companies is not easy, but it is not impossible either. The key is to know their tactics, avoid common mistakes and have legal support if necessary. Do not let the insurer trick you or pressure you into accepting less money than you need.
Remember:
- Do not speak to the insurance company without first seeking advice.
- Don’t sign anything without reviewing every detail.
- Don’t accept the first offer without analyzing it carefully.
Every day that passes, the insurance company gains an advantage over you. Your immigration status and financial situation do not matter. Our accident lawyers do not charge if you do not win.
If you want to make sure you get every penny you’re owed, an experienced accident attorney can help you negotiate with insurance companies. Don’t leave your compensation in their hands. Call us today to schedule your free consultation.
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- What happens if I have an accident and the insurance is not in my name in Austin?

Information verified by lawyer Loc Dang
Loc Dang is a founder and member of our legal team. In this blog, Attorney Dang shares his expertise to guide accident victims.
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